Question 1

Is pHformula tested on animals?

Accepted Answer

pHformula’s products are not tested on animals, nor do the ingredient suppliers test on animals. We do not state this on the packaging as the product is made in Europe and our regulations entails no testing on animals.

Question 2

Why is my skin not peeling or flaking after a resurfacing treatment?

Accepted Answer

Resurfacing does not focus on superficial irritation that traditional peeling does. Flaking or peeling is not the end result. If flaking is experienced, the contributing reason is the sloughing off of excessive dead skin cells due to the internal regenerating effect of pHformula resurfacing.

Question 3

Are the products still working although my skin is not flaking?

Accepted Answer

Yes, they definitely are still working. The improvement of resurfacing is from inside the cells towards the outer layers of the skin, meaning that flaking is not the end result but rather regenerative support.

Question 4

Should I use a SPF daily even if I do not go out into the sun?

Accepted Answer

Yes, you should. Overhead lighting, laptop light and mobile phone light, all contribute to UV damage. pHformula has specific formulations tailored for indoor and outdoor protection

Question 5

Why do I not need a toner after the EXFO cleanse?

Accepted Answer

pHformula works with acids as an elemental ingredient group. For this reason, the skin’s pH remains acidic. Typical cosmetic preparations use toner to change the skin’s pH back to acidic after alkaline cleansing methods. As pHformula does not do this, a toner is not needed. This saves you having to follow numerous steps in your skincare routine.

Question 6

Why does my skin sometimes break out after a treatment?

Accepted Answer

Acne skin is a combination of excessive dead skin cell build up, bacteria and oil. In order for the products to influence decreased oil production through decreasing the oil gland size and normalised cell turnover, the current congestion needs to be removed. This may cause initial break-outs but with pHformula’s regeneration support the skin clears quickly and heals well.

Question 7

Does pHformula use parabens as preservatives?

Accepted Answer

pHformula’s focus remains on creating optimal skin health and therefore parabens are not used in our products.

Question 8

How safe is the Retinol in the C.C. cream SPF30+ for daytime use?

Accepted Answer

Retinol is a powerful anti-oxidant which is imperative for skin protection during the day. At the concentration used in this product, it will not make the skin sun sensitive.

Question 9

Can I get microneedling / resurfacing treatments when pregnant or breastfeeding?

Accepted Answer

Microneedling is generally considered safe during pregnancy, particularly if using shallow needles, but doesn’t come without risks. Through the process of creating micro-tears in the skin, microneedling introduces an increased risk of infection. Additionally, the skin’s healing process that microneedling stimulates uses nutrients and vitamins that would theoretically take away from the development of the baby. For these reasons, many practitioners will not perform microneedling on pregnant women. Vitaminn C resurfacing treatment is the only treatment considered safe during pregnancy, using active homecare products like retinol is still safe.

Question 10

Can I use retinol / Vitamin A when pregnant or breastfeeding?

Accepted Answer

High doses of vitamin A during pregnancy can be harmful to an unborn child and it is commonly known that oral retinoids, such as isotretinoin (accutane) can cause birth defects.
Retinoids have not been shown to cause problems in their topical form in pregnant women and up do date there has been no data to show that retinoids are harmful when used on the skin. High doses of topical Vitamin A is still not advised, consult with your Dr before using high dose of vitamin A in topical form.

Question 11

Can I treat my acne with salicylic acid while pregnant?

Accepted Answer

Salicylic acid has been known to be a no-no for pregnant women reason being that high doses of the acid in its oral form have been shown in studies to cause various pregnancy complications. Therefore doctors are being cautious when it comes to pregnant women and the topical use of salicylic acid and the concentration levels as well as frequency of applications has to be considered.

Frequently asked questions